Online Sales

We are committed to providing you with an outstanding online shopping experience. Should you have any questions or concerns, please feel free to contact us by email.

The following Terms and Conditions for Online Purchases contain very important information regarding your rights and obligations, as well as conditions, limitations, and exclusions, that might apply to you. By placing an order for products from this Website, you accept and are bound by these Terms and Conditions. Please read them carefully.

These Terms and Conditions apply to the purchase and sale of products and services through www.petal-thorn.com (Website). These terms are subject to change by Petal and Thorn (“We” “Us” “Our” “Business”) without prior written notice at any time, in our sole discretion. You should review these Terms and Conditions before purchasing any product or service that is available through this Website. Your continued use of this Website after such changes have posted will constitute your acceptance of and agreement to such changes.

Order Acceptance & Cancelation

You agree that your order is an offer to buy, under these Terms, all products listed in your order. All orders must be accepted by us or we will not be obligated to sell the products to you. We may choose not to accept any orders in our sole discretion. After receiving your order, we will send an order confirmation e-mail. Acceptance of your order and the formation of the contract of sale between Petal and Thorn and you will not take place unless and until you have received your order confirmation e-mail. You have the option to cancel your order at any time before we have sent your order confirmation e-mail by calling Customer Service at (858) 255-0213.

Payment and Pricing 

Terms of payment are within our sole discretion and payment must be received by us before our acceptance of an order.

You represent and warrant that:

• The payment information you supply to us is true, correct, and complete.

• You are duly authorized to use such information for the purchase.

• Charges incurred by you will be honored by your credit or debit card company.

• You will pay charges incurred by you at the posted prices, including all applicable taxes, if any.

All prices posted on this Website are quoted in U.S. dollars and subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart. While we try to ensure that all prices on our Site are accurate, however, errors may occur.  If we discover an error in the price of the merchandise you have ordered, we will honor the lesser of the two amounts.

Shipments, Delivery, Title and Risk of Loss

 We will arrange for delivery of the products ordered to the designated recipient address. Please review the check out page for specific delivery options. You will pay all delivery charges specified during the ordering process.

Title and risk of loss to products you order on this Website pass to you upon delivery, provided that we have received full payment for the products. Delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays caused by miss information, in-climate weather, or natural disasters.

 Returns and Refunds

We proudly stand behind the design and quality of our products. We do not accept returns or refunds. Should there be any issue you wish to discuss, please call our Customer Service (858) 255-0213.

Goods not for Resale

 You represent and warrant that you are buying products or services from the Website for your own personal or household use only, and not for resale.

 Intellectual Property and Ownership

You acknowledge and agree that: Petal and Thorn, Thomas Hoyle, and any other providers of products made available on this Website are and will remain the sole and exclusive owners of all intellectual property rights in and to each respective product made available on this Website and any related specifications, instructions, documentation or other materials, including, but not limited to, all related copyrights, patents, and trademarks and other intellectual property rights. You do not and will not have or acquire any ownership of these intellectual property rights in or to the products made available through this Website, or of any intellectual property rights relating to those products or services.

  Miscellaneous

Force Majeure. We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

Governing Law and Jurisdiction. All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule (whether of the State of California or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of California.

Assignment. You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this paragraph is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

No Waivers. The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Petal and thorn.

No Third-Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

Notices 

Notices sent by e-mail will be effective when we send the e-mail and notices we provide by posting will be effective upon posting. It is your responsibility to keep your e-mail address current. 

Severability. If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

Entire Agreement. Our order confirmation, these Terms, our Website Terms and Conditions and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.